Privacy Policy for Futurehato

Effective Date: January 3, 2025

At Futurehato, your privacy is a top priority for us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make a purchase, or engage with our services. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We gather both personal information that you provide to us directly and data that we collect automatically when you interact with our website. The types of information we may collect include:

  • Personal Identification Information: When you make a purchase, create an account, or contact customer support, we may collect your name, email address, phone number, billing and shipping addresses, and payment details.
  • Order Information: Information about your purchases, order history, and shipping preferences.
  • Website Usage Data: Data on how you interact with our website, including your IP address, browser type, device type, pages visited, and links clicked. We use cookies to gather this data, which helps improve website performance and personalize your experience.
  • Customer Feedback and Communication: If you reach out to us via email, phone, or chat, we collect the content of those interactions.

2. How We Use Your Information

Your information is used for several purposes, including:

  • Processing Orders: To complete and manage your purchases, process payments, and ship products.
  • Customer Support: To address your inquiries, resolve issues, and enhance your overall experience.
  • Marketing and Promotions: To send you promotional offers, newsletters, and updates on Futurehato products and services. You can opt out of marketing communications at any time by using the unsubscribe option in our emails.
  • Website Improvement: To analyze website traffic, understand user behavior, and optimize the user experience.
  • Legal and Compliance: To comply with relevant laws and regulations and to protect our legal rights.

3. How We Protect Your Information

We implement various security measures to safeguard your personal information, including:

  • Encryption: Sensitive data, such as credit card information, is encrypted using secure socket layer (SSL) technology to protect against unauthorized access.
  • Access Control: We limit access to your personal information to employees who need it to perform their job duties, and these employees are trained in privacy and data security procedures.
  • Secure Servers: Our website is hosted on secure servers, and we utilize industry-standard technology to secure data during transmission.

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share your data in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who assist in running our business, such as payment processors, shipping companies, and marketing service providers. These vendors are required to use your information solely for the services they provide to us.
  • Business Transactions: In the event of a merger, acquisition, or sale of Futurehato, your personal information may be transferred as part of the transaction.
  • Legal Obligations: We may disclose your information if required by law or in response to valid legal requests from authorities.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences, track your cart, and analyze website performance.

Types of cookies we use include:

  • Essential Cookies: Necessary for the website’s operation and basic navigation.
  • Performance Cookies: Collect data on how visitors use the site to improve functionality.
  • Functional Cookies: Remember user preferences for a more personalized experience.
  • Advertising Cookies: Track browsing activity and help display relevant ads.

You can manage cookie settings through your browser, but disabling certain cookies may impact website functionality.

6. Your Rights and Choices

As a customer, you have the following rights regarding your personal information:

  • Access and Correction: You may request to view, update, or correct your personal data.
  • Deletion: You may request the deletion of your personal information, subject to legal or contractual limitations.
  • Opt-Out of Marketing Communications: You can unsubscribe from marketing emails anytime by clicking the “unsubscribe” link or contacting us directly.
  • Cookie Preferences: You can manage your cookie settings through your browser.

To exercise these rights, please contact us at info@futurehato.net.

7. Children’s Privacy

Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

8. Third-Party Websites

Our website may contain links to third-party websites not operated by Futurehato. This Privacy Policy only applies to our website, and we are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

Futurehato reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we manage your personal information, please contact us:

Email: info@futurehato.net
Phone: (610) 774-0451
Address: 201 S 17th St, Allentown, Pennsylvania (PA), 18104