Payment Policy for Futurehato
Effective Date: January 3, 2025
At Futurehato, we aim to provide a smooth and secure shopping experience. This Payment Policy outlines the accepted payment methods, security measures, and terms associated with your purchase. Please read the policy carefully to understand the payment process.
1. Accepted Payment Methods
We accept the following payment methods for orders placed on our website:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit cards.
- PayPal: A secure and widely-used online payment service.
- Bank Transfers: For large orders or special arrangements, we may accept direct bank transfers. Please contact us for details.
- Gift Cards: Futurehato gift cards, if available, can be used for purchases.
2. Payment Security
We take the security of your payment information very seriously. To ensure your data is protected, we use industry-standard encryption methods and secure payment gateways.
- Secure Payment Gateways: All transactions are processed through secure, PCI-DSS-compliant payment processors. Your sensitive payment information, such as credit card details, is encrypted using Secure Socket Layer (SSL) technology to prevent unauthorized access.
- Encryption: All personal and payment information is encrypted during transmission to safeguard against unauthorized access or data breaches.
3. Payment Authorization
Before your order is processed, we may perform an authorization check to ensure your payment is valid and secure. This includes verifying your billing information, payment method, and availability of funds. If any issues arise during this process, we will contact you for further clarification.
4. Order Processing and Payment Confirmation
Once we have received your payment, you will receive an order confirmation email, which will include the details of your purchase and the payment made. If there are any issues with your payment, we will notify you immediately.
- Order Confirmation: You will receive a confirmation email as soon as your order is successfully processed and payment is verified.
- Order Processing: Your order will be processed after payment authorization and is subject to availability.
5. Currency and Pricing
All prices listed on our website are in U.S. Dollars (USD) unless otherwise specified. Futurehato reserves the right to change product prices without prior notice. However, any price changes will not affect orders that have already been placed and processed.
6. Taxes and Duties
- Sales Tax: Sales tax may be applicable based on your shipping address and the relevant tax laws in your jurisdiction. The sales tax will be calculated during checkout and added to your order total.
- Customs Duties and Import Fees: For international shipments, customs duties, taxes, and other import fees may apply. These charges are the responsibility of the customer and will be collected by the relevant customs authorities.
7. Payment Issues
If there is an issue with your payment, such as a failed transaction or an insufficient funds error, we will notify you via email or phone. It is your responsibility to resolve any payment issues promptly to avoid delays in processing and shipping your order.
- Declined Payments: If your payment is declined, you will be informed, and you may attempt to pay again using a different payment method.
- Payment Delays: In rare cases, payment processing may be delayed. We will notify you if this affects your order.
8. Fraud Prevention
Futurehato takes fraud prevention seriously and works with trusted payment processors to detect and prevent fraudulent transactions. If your payment is flagged for potential fraud, we may request additional information to verify your identity. We reserve the right to cancel orders if we suspect fraudulent activity.
9. Contact Us
If you have any questions about our Payment Policy or need assistance with a payment issue, please contact us at:
Email: info@futurehato.net
Phone: (610) 774-0451
Address: 201 S 17th St, Allentown, Pennsylvania (PA), 18104