Terms and Conditions for Futurehato
Effective Date: January 3, 2025
Welcome to Futurehato! These Terms and Conditions (“Terms”) govern your use of our website, products, and services. By accessing or using our website and making purchases from Futurehato, you agree to comply with and be bound by these Terms. Please read them carefully.
1. Acceptance of Terms
By visiting or shopping on the Futurehato website, you agree to these Terms and Conditions, our Privacy Policy, and any other policies or guidelines posted on our website. If you do not agree to these Terms, please do not use our website or services.
2. Changes to Terms
Futurehato reserves the right to modify or update these Terms at any time without prior notice. Any changes to the Terms will be effective immediately upon posting on our website. We encourage you to review this page periodically to stay informed about any updates. Your continued use of the website after any changes constitutes acceptance of the new Terms.
3. Eligibility to Use Our Services
To use our website and make purchases from Futurehato, you must be at least 18 years old or have the consent of a parent or guardian. By using our website, you represent and warrant that you are eligible to enter into a contract under applicable law.
4. Account Creation and Security
To make purchases or access certain services on our website, you may need to create an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
If you suspect any unauthorized use of your account, you must notify us immediately at info@futurehato.net.
5. Product Information
We strive to provide accurate descriptions and images of the products listed on our website. However, we do not guarantee the accuracy of such descriptions, images, or pricing information. We reserve the right to correct errors and make changes to product listings at any time without prior notice.
While we take great care to ensure that our plants and products are in excellent condition, slight variations in appearance, color, or size may occur due to natural growth patterns, seasonal changes, and individual plant characteristics.
6. Pricing and Payment
All prices listed on the Futurehato website are in US dollars (USD) unless otherwise indicated. Prices are subject to change at any time due to market fluctuations, supplier costs, or promotional offers.
We accept various payment methods, including credit cards, debit cards, and PayPal. By placing an order, you authorize Futurehato to charge the total amount to the payment method you provide during checkout.
7. Order Processing and Shipping
Once your order is placed, we will begin processing it as soon as possible. We aim to ship all orders within 1-3 business days. However, during peak seasons, processing times may be longer. Please note that certain products may have longer shipping times due to availability or customization.
We offer multiple shipping options. Shipping fees are calculated at checkout based on the selected method and the destination address.
Shipping Restrictions: Some products may have shipping restrictions due to regional laws, weather conditions, or the nature of the product. We will notify you if any of your items are subject to these restrictions.
8. Returns and Exchanges
We want you to be fully satisfied with your purchase. If you are not completely satisfied, we offer a return and exchange policy within 30 days of receiving your order, subject to the following conditions:
- Eligibility for Returns: Products must be in their original condition, unused, and with all packaging materials intact.
- Non-returnable Items: Certain items such as custom-made products, personalized items, and perishable plants may not be eligible for return.
How to Return an Item: To initiate a return or exchange, please contact us at info@futurehato.net. We will provide you with return instructions and a return shipping label if applicable. Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.
9. Privacy and Data Protection
We are committed to protecting your privacy. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information when you use our website or make purchases from us.
10. Intellectual Property
The content, design, logos, graphics, and other materials on the Futurehato website are protected by copyright, trademark, and other intellectual property laws. You may not use, copy, or reproduce any content from our website without our express permission.
11. Limitation of Liability
Futurehato is not responsible for any direct, indirect, incidental, special, or consequential damages arising from the use of our website, products, or services, including, but not limited to, any loss of profits, data, or goodwill.
Our liability is limited to the total amount paid by you for the product or service that is the subject of the claim. This limitation of liability applies to the fullest extent permitted by law.
12. Indemnification
You agree to indemnify and hold harmless Futurehato, its employees, affiliates, and partners from any claims, damages, or losses arising from your use of our website, products, or services, including violations of these Terms.
13. Governing Law
These Terms and Conditions are governed by the laws of the state of Pennsylvania, United States, without regard to its conflict of law principles. Any legal action or proceeding arising out of or related to these Terms will be brought exclusively in the courts of Pennsylvania.
14. Dispute Resolution
Any disputes arising from these Terms or your use of our website will first be attempted to be resolved through informal negotiations. If a resolution cannot be reached, the dispute will be settled by binding arbitration in accordance with the rules of the American Arbitration Association.
15. Force Majeure
Futurehato is not liable for any delay or failure to perform its obligations under these Terms due to events beyond our reasonable control, including, but not limited to, natural disasters, acts of war, strikes, supply chain disruptions, or other unforeseen events.
16. Severability
If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.
17. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
- Email: info@futurehato.net
- Phone: (610) 774-0451
- Address: 201 S 17th St, Allentown, Pennsylvania (PA), 18104